FAQ
Shipping & Returns
What are your shipping fees?
Our Standard Flat Rate Shipping fee is $8.95 for all orders under $50. We offer Free Standard Shipping for all orders over $50. Express Shipping is also available, fees calculated at checkout.
When can I expect my order to arrive?
We ship orders within 2 to 5 business days. Standard Shipping transit time is 3 to 4 business days. Express Shipping transit time is 1 to 2 business days. All orders are shipped via USPS from Cary, North Carolina.
What is your return policy?
We accept returns up to 30 days after you've received the item, unless it is marked as final sale. Your item must be unused, unwashed, and in the original packaging and condition it arrived in. For more information on returns and refunds, please refer to our Refund Policy.
To start a return, please email us at hello@nuthatchstudio.com with your order details and reason for the return.
Do you ship worldwide?
Not yet, but hopefully soon! If you would like an update, please sign up for Nuthatch Newsletters at the bottom of this page.
Custom Design & Wholesale
Does Nuthatch Studio do custom work?
Absolutely! Nuthatch Studio is a design & illustration studio that offers a range of illustration and design services with a bent toward sustainable design. For custom inquiries, please go here to send us a message.
Do you offer wholesale?
If you are interested in carrying Nuthatch Studio goods at your store, please go here to send us a message. We look forward to hearing from you!